General use

There is a daily (based UTC time zone) limit on the free chats offered on this website. Once the limit is reached, no chat will be possible on that day. The use of the APIs (there is no documentation and no liability) is not prohibited but is subject to the same limits.

In general, the disclaimer pointed out.

Registered Use

As a registered user, extended functions can be used. But a daily limit also applies here.

Paid use

We would be happy to provide an offer for an application or the connection of APIs including documentation.

Solutions

• Own chat on a separate domain: chat.mycompany.tld Integration of chats on your own website
• Own service application with integration into your own CRM system or application
• Data protection-compliant implementation with hosting in Europe and the country of your choice

Implementation variants

• It's often difficult Find information on a website. Keyword searches are also usually not very practical. As a solution, the entire content of the website is loaded into a data model in the background. The chat thus has all the information of the website. The response style can then be individually adapted. Different languages are also possible. The Website has only one or two languages and they want to make the content available in other languages. Even though browsers are good at translating the content of the page, sometimes it's better to ask questions directly that are translated into the desired language.
• Long Documentation in PDFs are sometimes not customer-friendly to read. Load the document into the model and ask questions in your language. The answers are simply translated.
• Problem solving with necessary additional questions are extremely tedious, especially in the consultation. Set the chat to collect all the information first, then provide the solution or direct the customer to a service agent.
• Service routes for hotel bookings, for example: Combine available rooms with your customers' wishes either via chat or via an intermediate check for an email request.
• Application Routes for a Loan: direct the customer to tools that perform queries or calculations in the background. For example, the application can lead the customer directly to a calculation page or ask them to upload documents.