Provider

Our email services are carefully managed and sent through two different providers to ensure reliability and efficiency. For important communication tasks such as registrations, password resets, and individual messages, we use the services of IONOS. This enables us to transmit sensitive information quickly and securely. For the dispatch of our regular and informative newsletters, on the other hand, we use Mailjet back. Mailjet gives us the flexibility and tools we need to send engaging and professional newsletters to our subscribers.

Limits

To ensure that our email system is used safely and responsibly, we have implemented fixed limits for sending emails. Each user is limited to a certain number of emails per day and per day. This measure is to prevent accidental or intentional spamming and ensures that our communication is always of the highest quality. These limits help us maintain the trust of our users and maintain our high standards.

Logging

For maximum transparency and control over email sending, every newsletter sending action is accurately logged. This means that we keep accurate records of when and how many newsletters have been sent. This traceability allows us to monitor shipments and perform detailed analyses if necessary. This allows us to ensure that our communication strategies are effective and meet the needs of our subscribers.